Technology Help Desk Instructions

Technology Help Desk - How to input a Help Desk request:

1. Call (914) 922-3002 and they will be happy to walk you through it.   

2. Watch a short video: https://ensemble.lhric.org/hapi/v1/contents/permalinks/b8Q6Jkw7/view 

3.  Review these instructions.   In order to access the new help desk, you can click on the link: https://lhric.service-now.com/ess/.  

Quick instructions: You user name is your full email address and the password is the same as the password you use to login to the computer.

This is for Technology Help Desks only.  You should continue to enter Facilities Helpdesks into School Dude as you have done in the past.