Technology support
Parents: Help Desk ticket | Staff: Help Desk ticket | Students: Support Videos
Welcome to Technology
Dear Families,
The Technology Department at Carmel Central School District is committed to ensuring that every student and staff member has equal access to the tools and opportunities needed to develop strong information literacy and technology skills.
We work closely with our schools and community partners to provide access to computers, internet resources, ongoing training, and reliable technical support to support this goal.
We invite you to explore the Technology webpage for helpful resources. If you need assistance, please don’t hesitate to submit a helpdesk ticket.
Thank you for partnering with us as we move through the school year!
Sincerely,
Timothy Wade, Psy.D.
Director of Human Resources and Information Systems
contact
Timothy Wade, Psy.D.
Director of Human Resources
and Information Systems
twade1@carmelschools.org
Caitlin Brett
Administrative Assistant
cbrett@carmelschools.org
Chris DeChent
Information Systems Technician
cdechent@carmelschools.org
Stephen Edwards
Senior Network Specialist
sedwards@carmelschools.org
Natalia Gritman
School Information Systems Data Manager
ngritman@carmelschools.org
Chris Maston
Network Specialist
cmaston@carmelschools.org
Garrett Volpe
Network Specialist
gvolpe@carmelschools.org
Eric Volpe
Computer Support Specialist
evolpe@carmelschools.org
Steven Volpe
Computer Support Specialist
svolpe@carmelschools.org
Technology Forms
Staff: Technology Help Desk - Service Now (SNOW)
INSTRUCTIONS FOR LOGGING ONTO CCSD-BYOD NETWORK WITH PERSONAL DEVICES
Office 365
Helpful Links
Student Data Privacy
Synergy Quick Reference Guide
This Synergy User Manual has fifteen chapters. Each chapter contains a clickable Table of Contents that leads to a specific topic.
Attendance
Course History
Discipline Incident Module
Emergency Response
Grading for Office Staff Module
Health
Intro to Query
KioskVue & CounselVue
ParentVue
Schedule Maintenance
Student Conference, Contact Log & Notes
Student Enrollment
Student Groups Module
Synergy Navigation
Test History Module
Preliminary Smart Schools Investment Plan - Phase I
Smart Schools Investment Plan Carmel CSD 11-7-23 Revision 2023.pdf
Smart Schools Investment Amendment-July 2020
Smart Schools Investment Plan-Amended
Technology Plan--Under Review
Check back soon
Calendar of Events
-
Scheduled Network Maintenance Day
Scheduled Network Maintenance Day
This is one of the Scheduled Network Maintenance Days. Network may be taken down at the times shown below:
CHS - 3:30 PM
GFMS - 3:00 PM
Elementary Schools - 4:00 PM
District Office - 4:30 PM
Transportation - 5:00 PM
All users will need to be logged off the computer network before the times shown above.
District Technology -
Scheduled Network Maintenance Day
Scheduled Network Maintenance Day
This is one of the Scheduled Network Maintenance Days. Network may be taken down at the times shown below:
CHS - 3:30 PM
GFMS - 3:00 PM
Elementary Schools - 4:00 PM
District Office - 4:30 PM
Transportation - 5:00 PM
All users will need to be logged off the computer network before the times shown above.
District Technology -
Scheduled Network Maintenance Day
Scheduled Network Maintenance Day
This is one of the Scheduled Network Maintenance Days. Network may be taken down at the times shown below:
CHS - 3:30 PM
GFMS - 3:00 PM
Elementary Schools - 4:00 PM
District Office - 4:30 PM
Transportation - 5:00 PM
All users will need to be logged off the computer network before the times shown above.
District Technology